How long does it take to receive my order?
We are getting a crazy number of orders at the moment and the masks are hand-made to order. Currently it is taking around 2 weeks for us to receive the masks but we are working very hard to accelerate this. We also now limit the maximum Number of masks that can be ordered per buyer to avoid huge orders getting in the way of your family orders. I started this alone and now we are 5 of us working everyday to fulfil your orders.
Do your masks have wire to fit around the nose?
Yes, all the masks have a wire.
What type of masks do you offer?
At the moment, one size with elastic ear loops, perfect for shopping and shorter period of wearing.
What materials are used on your masks?
100% Premium Cotton (Oeko-Tex Standard 100), 100% cotton poplin, or organic cotton | 125gsm and lined with 97% Cotton / 3% Elastane | 190gsm
What filter can I use?
I am not a medical person, but I have seen people using any non-woven materials (non-iron interfacing for example) or meltblown material that is used in healthcare.
How do I know how to use it and care for it?
When your masks are dispatched, your notification email will contain a link to a pdf document explaining how to put the masks on and off and how to care for it. You can also view it here.